STORE POLICY
Warranty
We value our customers and are committed to ensuring the highest quality in our products. If a fin blade is found to have a manufacturing defect or any default within three years of purchase that limits its intended performance, we are more than happy to provide a replacement. This guarantee covers issues that are clearly attributable to the manufacturing process, so our customers can trust in the durability and quality of their purchase.
Please note that replacements cannot be offered in cases where the damage or malfunction is clearly due to improper use (e.g. wrong foot pocket and blade configuration, incorrect installation, extreme heat exposure). We encourage our customers to follow DiveR care guidelines to maintain the longevity and functionality of their fin blades.
Manufacturing
Each of our fin blades is handcrafted with care, meaning that slight variations and minor cosmetic imperfections may occur. These minor flaws, such as small surface marks, subtle inconsistencies in color, or temporary glue residue are a natural part of the handcrafting process and do not affect the performance or functionality of the blades.
If you have any questions or concerns, please feel free to reach out to our team. Within reasonable circumstances, we’re here to help and to ensure that you’re satisfied with your purchase!
Wholesale Inquiries
We’re pleased to offer wholesale opportunities for our products, allowing retailers to share our unique designs with their customers. Each design is made in small batches with careful attention to quality and detail. This approach allows us to maintain the distinctiveness and high standards our brand is known for. If you’re interested in a wholesale partnership, please reach out through our contact form—we’d love to discuss the possibilities!
Payment Methods
- Credit / Debit Cards
- PAYPAL
- Offline Payments